How It Works

A clear, NDIS-friendly pathway from referral to outcomes.
To get started, simply complete the form on our contact page.

  • 01

    Send a referral
    Complete our quick online form or call us. Tell us your goals, location, and preferred delivery (Telehealth or In-home).

  • 02

    Intake & eligibility
    We confirm funding (NDIA/Plan/Self-managed), availability, and any risks. We then match you with the most suitable clinician.

  • 03

    Service Agreement & Consent
    You receive an email pack for e-signature. No services are billed until you approve the agreement and consent.

  • 4

    Book your first appointment
    Choose Telehealth or In-home. We send your video link or visit details (time window, safety and access notes).

  • 5

    Initial assessment & plan
    1–2 sessions to understand strengths, needs, and daily environments; together we set measurable goals, session frequency, and support. Parents/carers are included where relevant.

  • 6

    Sessions & home practice
    Evidence-based therapy or early-intervention strategies (e.g., CBT/ACT, parent coaching). Practical activities between sessions.

  • 7

    Between-session support
    Brief check-ins and resources via email/SMS when appropriate, to help keep momentum.

  • 8

    Reviews & reports
    Progress reviews are roughly every 8–12 weeks. Clear updates for you and (where needed) NDIS progress/plan-review reports.

  • 9

    Transition or next steps
    When goals are met or support change, we plan a gentle transition and provide a summary/handover.